Advancement Services & Operations

The Office of Advancement Services provides support for all areas within Institutional Advancement and serves as a partner through information technology and management, gift processing and records management, donor relations and stewardship and prospect research and management. Our goal is to effectively provide oversight and deliver services that will enable the Institutional Advancement team to advance and fulfill the mission to help fund Lincoln University priorities. We endeavor, always, to be best in class, sharing our expertise and professionalism for the good and advancing the mission of Lincoln University.

+ Database Management & Information Technology

Database & Information Technology for Lincoln University Advancement is through the use of a suite of products through Blackbaud. The team uses Raiser’s Edge NXT as the donor database ensuring an infrastructure that allows for effective oversight of business processes analysis and implementation. Fundraising processes, as they relate to data, are outlined, documented, and instituted by our team with the guiding force of best practices.

+ Gift Processing & Record Administration

Gifts Processing & Record Administration processes donations made to Lincoln University. team is responsible for recording and maintaining alumni and donor information, providing biographical and gift processing, and ensuring that all contributions are receipted in a timely manner.

Processing and acknowledgment of gifts include donations of gifts made via cash, credit card, securities and gifts-in-kind. Biographical updates processed in the donor database include notification of name changes, change-of-address, employment information, marriages, deaths and research of lost alumni. Gifts Processing & Records Administration also administers the corporate matching gifts program.

+ Donor Relations & Stewardship

The Office of Donor Services within the Department of Advancement Services is a central resource that fosters a collaborative relationship with our fundraising and campus partners. We use best case strategies and practices are in order to engage and/or re-engage new and current prospects and donors across all key constituent groups. Donor services include producing gift reports, pledge commitments, initiating gift agreements for execution, by assisting them with gift agreements, management of recognition events and providing any additional client and/or constituent service needed for effective and timely stewardship.

Glynis Smith 
Donor Relations & Stewardship Manager

+ Prospect Research & Management

Prospect Research & Management aims to provide information that helps to build, maintain and strengthen the relationships with Lincoln University. The information collected is used in conjunction with information gathered by Institutional Advancement personnel to help create a sophisticated approach to fundraising that is well-intentioned, sensitive, and effective.

Prospect Development professionals conduct research on people, companies and foundations. They collect, evaluate, analyze, organize and disseminate publicly available information in a way that maximizes its usefulness in making decisions for Institutional Advancement operations.

Office Address: Azikiwe-Nkrumah Hall
Ursula Ross Graves Ursula Ross Graves, MSM '09 Director of Advancement Services, Advancement Services & Operations, Division of Institutional Advancement 484-365-7434
  • Azikiwe-Nkrumah Hall Room 203